Nielsens Concept
A bespoke command center concept bridging customer experience and internal logistics. From unit-specific QR profiles to intelligent service scheduling.
Patrick "PJ" Losey
The Ultimate Swiss-Army Knife
I represent a hybrid capability—whether operating full-time or consulting. My foundation is rooted in the dealership trenches—navigating fixed ops, service pricing, and moving metal. Alongside building customized digital platforms that solve internal logistical nightmares, I also have deep physical experience managing race teams, running endurance races, and hosting major motorsports events.
Dealership Integration
Dealerships lose thousands of hours a year to inefficient handoffs between sales, finance, and service. The problems aren't in the boxes—they're in the gaps between them. Here is how physical and digital skills bridge those gaps:
Process Optimization
Shadowing service writers and technicians to identify exactly where time bleeds, then building the digital tools or physical workflows to plug the holes.
High-Tech Delivery
Modern units are computers on wheels. I bridge the gap by teaching customers how to use high-tech telemetry, ensuring white-glove handovers that turn buyers into promoters.
Logistical Agility
From tuning high-end units (IndyCar experience scaling to UTVs), fixing IT infrastructure in the bays, to physically delivering units. I adapt to the bottleneck.
Custom Project Leads
When VIPs want a fully built-out, tuned race setup, I manage the build. Overseeing the parts, the tune, and the delivery for maximum margin and perfection.
The Dynamic QR Lifecycle
One code. Infinite utility. A connected ecosystem from the loading dock to the water.
Intake & Tagging
When inventory arrives, it gets tagged immediately. Staff scan the code to update lot location, pre-delivery inspection status, and instantly push new sales ads online.
The Digital Garage
At sale, the profile transfers to the owner. They use it to log trips, track engine hours, and monitor service intervals or active recalls in their own private portal.
Automated Retention
The system automatically pushes SMS alerts when service is due based on their logged hours, or notifies them when a new generation of their specific model hits the showroom.
Public Lead Gen
A secondary public QR on the hull or trailer lets onlookers scan the code at the lake or track, instantly viewing specs and connecting them to Nielsens sales department to buy their own.
Location & Time Logging
Every time the unit's QR code is scanned—by a tech, a buyer, or a random passerby—it generates a time and location log. This builds a verifiable chain of custody, assists in tracking physical lot logistics, and provides crucial data for recovering stolen units.
One Code. infinite Views.
A standard QR code is static—it just opens a webpage. A Dynamic QR is contextually aware. The data it shows depends entirely on who is scanning it. One sticker on the unit powers the entire dealership ecosystem.
- • Pull up active repair orders
- • View maintenance history
- • See active factory recalls
- • Check parts inventory for unit
- • Real-time service status checking
- • Pay repair bills securely via phone
- • View delivery readiness status
- • Access custom maintenance plans
- • Instantly view floorplan pricing
- • Check unit trim & accessory specs
- • Compare current trade-in values
- • Text unit spec sheet to a buyer
- • Global view of all unit timelines
- • Track days on lot vs floorplan cost
- • Observe service vs sales lifecycle
- • Aggregate marketing engagement
Live Brainstorming Board
Log new process ideas or tool concepts directly to the database. Threaded comments allow for live collaboration.
Add an AR viewer for parts
Great idea for mechanics
2/24/2026test 2 idea
test
test
2/24/2026second test via pj
2/24/2026Create real-time tracking dashboard for mechanics